INITIALIZING NPTS ORBIT...
Effective Date: April 1, 2026
Welcome to NPTS Orbit, a product of Neptus Group LLC, a Florida limited liability company ("Neptus Group," "we," "us," or "our"). By creating an account, accessing, or using the NPTS Orbit platform located at nptsorbit.com (the "Platform"), you ("User," "you," or "your") agree to be legally bound by these Terms & Conditions ("Terms"). If you do not agree to all of these Terms, you must immediately cease all use of the Platform and delete your account. These Terms constitute a binding legal agreement between you and Neptus Group.
"Platform" means the NPTS Orbit web application, including all features, modules, APIs, content, data, and services accessible at nptsorbit.com. "Market Data" means all financial data, pricing information, analytics, charts, and related content displayed on or through the Platform, including but not limited to equity prices, fixed-income data, foreign exchange rates, commodity prices, economic indicators, and any derived calculations. "Third-Party Data Providers" means the external sources from which Market Data is obtained, including but not limited to Tiingo, Inc., Terrapin Finance, Finnhub, FRED, and any other data vendor we may engage. "Research Content" means articles, analyses, reports, and commentary published on the Platform by contributors. "Tokens" means the digital units used to access individual Research Content items. "Subscription" means a recurring paid plan granting access to Platform features.
You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater) and legally capable of entering into a binding agreement to use the Platform. By registering, you represent and warrant that: (a) you meet these eligibility requirements; (b) all registration information you provide is truthful, accurate, and complete; (c) you will maintain the accuracy of such information; and (d) your use of the Platform does not violate any applicable law or regulation. We reserve the right to request verification of eligibility at any time. Providing false information constitutes a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, whether or not authorized by you. You agree to: (a) create only one account per individual; (b) not share, transfer, sell, or otherwise make your account available to any other person; (c) use a strong, unique password; (d) notify us immediately at security@neptusgroup.com upon discovery of any unauthorized access or security breach; and (e) log out of your account at the end of each session when using shared or public devices. We shall not be liable for any loss or damage arising from your failure to comply with these obligations. We reserve the right to suspend or terminate accounts at our sole discretion for any violation of these Terms, suspicious activity, or for any other reason we deem necessary to protect the Platform or its users.
Certain features of the Platform require a paid Subscription or the expenditure of Tokens. By purchasing a Subscription or Tokens, you agree to the following: (a) you authorize Neptus Group to charge the payment method on file via our payment processor, Stripe, Inc. ("Stripe"), for all applicable fees; (b) Subscriptions automatically renew at the end of each billing cycle (monthly or annual, as selected) at the then-current rate unless you cancel before the renewal date; (c) cancellation takes effect at the end of the current billing period and does not entitle you to a pro-rata refund for the remaining period; (d) Tokens are consumed upon access to individual Research Content items and are non-refundable, non-transferable, and carry no cash value; (e) unused Tokens do not roll over between billing periods unless otherwise specified in your Subscription plan; (f) all purchases are final and non-refundable except where required by applicable law; and (g) we reserve the right to modify pricing, Subscription tiers, Token allocations, and feature availability upon thirty (30) days' notice, with continued use after the effective date constituting acceptance. Failure to maintain a valid payment method may result in suspension of access. You are responsible for all taxes, duties, and levies associated with your purchases.
Market Data displayed on the Platform is sourced from Third-Party Data Providers under commercial license agreements. By accessing Market Data, you acknowledge and agree that: (a) Market Data is provided for your personal, non-commercial research and informational purposes only; (b) you shall not redistribute, resell, sublicense, retransmit, publish, or otherwise make Market Data available to any third party in any form, whether for compensation or otherwise; (c) you shall not use Market Data to create, compile, or build any database, dataset, or product that competes with or substitutes for the Platform or any Third-Party Data Provider's products or services; (d) any limited export functionality provided by the Platform (such as exporting data for one or a few securities) is strictly for your personal research purposes and may not be used for bulk data collection, systematic downloading, or redistribution; (e) Market Data may be fingerprinted or watermarked by Third-Party Data Providers to track unauthorized distribution, and any detected misuse will result in immediate account termination and may result in legal action by us or the applicable Third-Party Data Provider; (f) Third-Party Data Providers retain all ownership rights in their respective data; and (g) your use of Market Data is subject to the terms and conditions imposed by the applicable Third-Party Data Providers, which are incorporated herein by reference. Violation of these data use restrictions constitutes a material breach of these Terms.
MARKET DATA, PRICING, ANALYTICS, AND ALL OTHER INFORMATION DISPLAYED ON THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE TIMELINESS, ACCURACY, COMPLETENESS, RELIABILITY, OR AVAILABILITY OF ANY MARKET DATA. Market Data may be delayed, inaccurate, or incomplete due to factors including but not limited to: delays or errors from Third-Party Data Providers or upstream exchanges; network latency or system outages; data processing errors; or corporate actions and adjustments. We do not independently verify Market Data received from Third-Party Data Providers. You acknowledge that: (a) real-time data may reflect prices from specific exchanges and not consolidated national best bid/offer prices; (b) end-of-day data is subject to correction and adjustment; (c) derived analytics (including but not limited to technical indicators, performance calculations, and portfolio valuations) are computed algorithmically and may contain errors; and (d) Market Data should not be relied upon as a sole basis for any investment or financial decision. WE EXPRESSLY DISCLAIM ALL LIABILITY FOR ANY LOSSES, DAMAGES, OR COSTS ARISING FROM OR RELATED TO RELIANCE ON MARKET DATA.
NOTHING ON THE PLATFORM CONSTITUTES INVESTMENT ADVICE, FINANCIAL ADVICE, TAX ADVICE, LEGAL ADVICE, OR ANY OTHER FORM OF PROFESSIONAL ADVICE. THE PLATFORM AND ALL CONTENT PROVIDED THEREON — INCLUDING BUT NOT LIMITED TO RESEARCH CONTENT, ANALYTICS, DATA VISUALIZATIONS, PORTFOLIO TOOLS, SCREENERS, AND WATCHLISTS — ARE FOR GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. No fiduciary, advisory, broker-dealer, investment adviser, or client relationship is created between you and Neptus Group, its affiliates, its officers, its employees, or any contributor by your access to or use of the Platform. Neptus Group is not a registered investment adviser, broker-dealer, or financial planner under any jurisdiction's securities laws. You are solely responsible for your own investment decisions and should consult with qualified, licensed professionals before making any financial, investment, tax, or legal decisions. Past performance data shown on the Platform is not indicative of future results.
The Platform and its content do not constitute an offer to sell, a solicitation of an offer to buy, or a recommendation of any security, financial product, investment strategy, or transaction. Nothing on the Platform should be construed as a solicitation, recommendation, or endorsement in any jurisdiction where such activity would be unlawful or where the person making such solicitation is not qualified to do so. The presentation of any security, instrument, or data on the Platform does not imply that such security is suitable for any particular investor.
Research Content published on the Platform may be authored by independent third-party contributors who are not employees or agents of Neptus Group. The views, opinions, projections, estimates, and conclusions expressed in Research Content are solely those of the respective authors and do not represent, reflect, or constitute the views of Neptus Group. We do not endorse, adopt, verify, or guarantee the accuracy, completeness, reliability, or timeliness of any Research Content. Contributors may hold positions in the securities they discuss, and their analyses may be subject to conflicts of interest. You access and rely on Research Content entirely at your own risk. Neptus Group shall have no liability whatsoever for any loss or damage arising from your reliance on Research Content.
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You shall not: (a) use any automated system, including but not limited to bots, scrapers, crawlers, spiders, or scripts, to access the Platform or extract data therefrom; (b) attempt to circumvent, disable, or interfere with any security features, access controls, rate limits, or usage restrictions of the Platform; (c) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or data structures of the Platform; (d) use the Platform to transmit malware, viruses, or other harmful code; (e) impersonate any person or entity or misrepresent your affiliation with any person or entity; (f) use the Platform in any manner that could damage, disable, overburden, or impair our servers or networks; (g) collect or store personal information about other users; (h) use the Platform for any purpose that is competitive with or detrimental to the Platform or Neptus Group's business; (i) access the Platform through any means other than the interfaces provided by us; (j) engage in any activity that violates any applicable law, regulation, or third-party right; or (k) assist, encourage, or enable any third party to do any of the foregoing. Violation of this Section constitutes a material breach and may result in immediate termination of your account without notice or refund.
All content, software, source code, design, layout, graphics, trademarks, service marks, trade names, logos, and branding on the Platform (collectively, "Platform IP") are owned by or licensed to Neptus Group and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial purposes in accordance with these Terms. You may not: (a) reproduce, distribute, modify, create derivative works from, publicly display, or publicly perform any Platform IP; (b) use any Platform IP for commercial purposes without prior written consent; (c) remove, alter, or obscure any copyright, trademark, or other proprietary notices; or (d) frame, mirror, or use any meta tags or other hidden text utilizing any Platform IP. Research Content is licensed for your personal use only and may not be reproduced, forwarded, shared, published, or redistributed in any form. All rights not expressly granted herein are reserved by Neptus Group.
The Platform integrates with and may contain links to third-party services, including but not limited to Stripe for payment processing, Third-Party Data Providers for Market Data, and external websites for reference. These third-party services are governed by their own terms of service and privacy policies, which we encourage you to review. Neptus Group does not control, endorse, or assume responsibility for any third-party services, and your use of such services is at your own risk. We shall not be liable for any loss or damage caused by your reliance on or interaction with any third-party service.
THE PLATFORM, INCLUDING ALL MARKET DATA, RESEARCH CONTENT, FEATURES, SOFTWARE, AND SERVICES, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEPTUS GROUP DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND TITLE. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE; (C) ANY ERRORS IN THE PLATFORM WILL BE CORRECTED; OR (D) THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM NEPTUS GROUP OR THROUGH THE PLATFORM SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (A) NEPTUS GROUP, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS (COLLECTIVELY, THE "NEPTUS PARTIES") SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND REGARDLESS OF WHETHER ANY NEPTUS PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) THE AGGREGATE LIABILITY OF THE NEPTUS PARTIES FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (I) THE TOTAL AMOUNT YOU HAVE ACTUALLY PAID TO NEPTUS GROUP IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS (US$100). THIS LIMITATION APPLIES TO ALL CLAIMS IN THE AGGREGATE, NOT PER INCIDENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless the Neptus Parties from and against any and all claims, actions, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or related to: (a) your use of or access to the Platform; (b) your violation of these Terms; (c) your violation of any applicable law, rule, or regulation; (d) your violation of any third-party right, including any intellectual property, privacy, or proprietary right; (e) any unauthorized use of Market Data, including redistribution, resale, or bulk export; (f) any claim by a Third-Party Data Provider related to your misuse of Market Data; or (g) any content you submit, post, or transmit through the Platform. This indemnification obligation shall survive termination of these Terms and your use of the Platform.
We may, in our sole discretion, suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Without limiting the foregoing, grounds for termination include: (a) violation of these Terms; (b) suspected fraudulent, abusive, or illegal activity; (c) failure to pay applicable fees; (d) actions that may create liability for Neptus Group or its Third-Party Data Providers; or (e) prolonged inactivity. Upon termination: (i) your right to access and use the Platform ceases immediately; (ii) any outstanding fees become immediately due and payable; (iii) your license to use Market Data and Research Content terminates; and (iv) you must promptly delete any Market Data or Research Content in your possession. You may terminate your account at any time through the Account settings page or by contacting us. Termination does not entitle you to any refund of prepaid fees. Sections that by their nature should survive termination shall survive, including but not limited to Sections 5, 6, 7, 9, 11, 13, 14, 15, 17, 18, 19, and 20.
Any dispute, claim, or controversy arising from or relating to these Terms or the Platform ("Dispute") shall first be attempted to be resolved through good-faith negotiation by contacting legal@neptusgroup.com. If the Dispute is not resolved within thirty (30) days, either party may initiate binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall take place in Miami-Dade County, Florida, before a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.
These Terms and any Dispute shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-law provisions. To the extent that arbitration is not applicable, you irrevocably consent to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida, and waive any objection to venue or jurisdiction.
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Neptus Group regarding the Platform and supersede all prior agreements, understandings, and communications, whether written or oral.
Severability. If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Waiver. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or condition or of any other term or condition. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment. You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.
Force Majeure. Neptus Group shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or failures of Third-Party Data Providers or upstream data exchanges.
Notices. We may provide notices to you via email to the address associated with your account or by posting on the Platform. You are responsible for keeping your email address current. Notices to us must be sent to legal@neptusgroup.com.
Headings. Section headings are for convenience only and shall not affect the interpretation of these Terms.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email notification to the address on file and/or a prominent notice on the Platform at least fifteen (15) days prior to the effective date. Non-material changes may be made at any time without prior notice. Your continued use of the Platform after the effective date of any modification constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, your sole remedy is to discontinue use of the Platform and delete your account prior to the effective date.
Market Data displayed on the Platform is sourced from licensed Third-Party Data Providers. Market data sourced by Tiingo.com. Fixed-income data sourced by Terrapin Finance. Additional data may be sourced from other providers as disclosed on the Platform. Attribution statements are provided in compliance with our data licensing agreements.
For questions about these Terms, contact us at legal@neptusgroup.com. For security concerns, contact security@neptusgroup.com. Neptus Group LLC, 2601 S Bayshore Drive, Suite 1200, Miami, FL 33133.
Effective Date: April 1, 2026
Neptus Group LLC ("Neptus Group," "we," "us," or "our") operates the NPTS Orbit platform located at nptsorbit.com (the "Platform"). This Privacy Policy describes in detail how we collect, use, store, share, and protect your personal information when you access or use the Platform. By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree, you must discontinue use of the Platform.
Account Information: When you register, we collect your email address, display name, username, and password. Passwords are cryptographically hashed using industry-standard algorithms (bcrypt) and are never stored in plaintext. We do not have access to your plaintext password.
Payment & Transaction Information: All payment processing is handled by our third-party payment processor, Stripe, Inc. ("Stripe"). When you make a purchase, Stripe collects your payment card details, billing address, and related financial information directly. We receive from Stripe a limited set of transaction data, including your Stripe customer ID, subscription status, transaction amounts, and the last four digits of your payment card. We do not store, process, or have access to your full credit card number, CVV, or complete billing details. Stripe's collection and use of your information is governed by Stripe's Privacy Policy (https://stripe.com/privacy).
Usage & Analytics Data: We collect information about how you interact with the Platform, including: pages and modules visited; features and tools used; search queries entered; research articles accessed; article read times and engagement metrics; watchlist and portfolio activity; frequency and duration of sessions; and referring URLs.
Device & Technical Data: We automatically collect technical information including: IP address; browser type and version; operating system; device type and screen resolution; time zone; language preferences; and unique device identifiers.
Communications: If you contact us via email or other channels, we retain the content of those communications along with associated metadata (timestamps, email addresses) for support and record-keeping purposes.
Cookies & Similar Technologies: We use cookies and similar technologies as described in Section 5 below.
We use the information we collect for the following purposes: (a) Service Delivery: to create and manage your account, authenticate your identity, provide access to Platform features, process subscriptions and token transactions, and deliver Research Content; (b) Platform Improvement: to analyze usage patterns, diagnose technical issues, optimize performance, develop new features, and improve overall user experience; (c) Communication: to send transactional emails (account verification, password resets, billing confirmations), service announcements, security alerts, and, where you have opted in, product updates or newsletters; (d) Security & Fraud Prevention: to detect, investigate, and prevent unauthorized access, fraud, abuse, and other illegal or harmful activities, including enforcing rate limits and monitoring for automated access; (e) Legal Compliance: to comply with applicable laws, regulations, legal processes, or governmental requests; and (f) Contractual Obligations: to fulfill our obligations under data licensing agreements with Third-Party Data Providers, including monitoring and enforcing data use restrictions.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
Payment Processor: We share necessary transaction data with Stripe to process payments, manage subscriptions, and prevent fraud.
Infrastructure & Service Providers: We use third-party providers for hosting (Railway), email delivery (Resend), and related infrastructure services. These providers process data on our behalf under contractual obligations to protect your information and use it solely for the purposes we specify.
Data Providers: Our Third-Party Data Providers (including Tiingo and Terrapin Finance) do not receive your personal information. However, API queries made on your behalf may be logged by these providers in aggregate form for usage tracking and rate limiting purposes.
Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to: (i) comply with a legal obligation; (ii) protect the rights, property, or safety of Neptus Group, our users, or the public; (iii) detect, prevent, or address fraud, security, or technical issues; or (iv) enforce our Terms & Conditions.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Platform of any change in ownership or use of your personal information.
If you are located in the European Economic Area (EEA), United Kingdom, or Brazil, we process your personal data on the following legal bases: (a) Performance of Contract: processing necessary to provide the Platform and fulfill our obligations under the Terms & Conditions (account management, payment processing, service delivery); (b) Legitimate Interests: processing necessary for our legitimate business interests, including Platform improvement, security, fraud prevention, and analytics, where such interests are not overridden by your data protection rights; (c) Consent: where you have provided explicit consent, such as for optional marketing communications (you may withdraw consent at any time); and (d) Legal Obligation: processing necessary to comply with applicable laws and regulations.
The Platform uses the following categories of cookies and similar technologies:
Essential Cookies: Required for Platform operation, including authentication session tokens, CSRF protection, and security cookies. These cannot be disabled without affecting Platform functionality.
Functional Cookies: Used to remember your preferences, settings, and display configurations across sessions.
Analytics Cookies: Used to collect aggregated usage data to help us understand how users interact with the Platform and to improve our services.
We do not use third-party advertising cookies or tracking pixels. You may manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from using the Platform. By continuing to use the Platform after being presented with our cookie notice, you consent to the use of cookies as described herein.
We retain your personal information for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods: (a) Account data: retained for the duration of your account plus thirty (30) days after deletion to allow for account recovery; (b) Transaction records: retained for seven (7) years as required for tax and financial record-keeping obligations; (c) Usage and analytics data: retained in identifiable form for up to twenty-four (24) months, after which it is aggregated and anonymized; (d) Communications: retained for up to three (3) years; and (e) Server logs: retained for up to ninety (90) days. Upon account deletion, we will remove or anonymize your personal data within the timeframes specified above, except where retention is required by law or for legitimate business purposes as described herein.
We implement appropriate technical and organizational measures to protect your personal information, including: (a) encryption of data in transit using TLS/SSL; (b) cryptographic hashing of passwords using bcrypt with per-user salts; (c) secure session management with HTTP-only cookies; (d) two-factor authentication (TOTP) for administrative access; (e) regular security reviews of our codebase and infrastructure; (f) access controls limiting employee access to personal data on a need-to-know basis; and (g) hosting on infrastructure providers that maintain industry-standard security certifications. Despite these measures, no method of electronic storage or transmission over the Internet is completely secure. We cannot guarantee absolute security and shall not be liable for unauthorized access resulting from factors beyond our reasonable control.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You have the right to request correction of inaccurate or incomplete personal data.
Erasure: You have the right to request deletion of your personal data, subject to our legal retention obligations. You may delete your account at any time through the Account settings page.
Data Portability: You have the right to request your personal data in a structured, commonly used, and machine-readable format.
Restriction & Objection: You have the right to request restriction of processing or to object to processing based on legitimate interests.
Withdrawal of Consent: Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
Complaint: You have the right to lodge a complaint with a supervisory authority in your jurisdiction. For EEA users, you may contact your local Data Protection Authority. For Brazilian users, you may contact the ANPD (Autoridade Nacional de Protecao de Dados).
To exercise any of these rights, contact us at privacy@neptusgroup.com. We will respond to verified requests within thirty (30) days, or within the timeframe required by applicable law. We may require identity verification before processing your request.
The Platform is operated from the United States. If you access the Platform from outside the United States, your personal data will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. For transfers from the EEA or United Kingdom, we rely on Standard Contractual Clauses approved by the European Commission or other appropriate transfer mechanisms recognized under applicable law. For transfers subject to Brazil's LGPD, we ensure compliance through contractual safeguards. By using the Platform, you acknowledge and consent to the transfer, processing, and storage of your data in the United States as described in this Privacy Policy.
The Platform is not directed to and not intended for use by individuals under 18 years of age (or the age of majority in their jurisdiction, whichever is greater). We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@neptusgroup.com. Upon verification, we will take prompt steps to delete such information from our systems.
The Platform does not currently respond to "Do Not Track" (DNT) browser signals, as there is no universally accepted standard for how online services should respond to such signals. We will update this policy if a standard is adopted in the future.
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with additional rights regarding your personal information. These include the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, and the right to opt out of the sale or sharing of personal information. We do not sell or share your personal information as defined under the CCPA/CPRA. To exercise your rights, contact privacy@neptusgroup.com. We will not discriminate against you for exercising your privacy rights.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Material changes will be communicated via email notification and/or a prominent notice on the Platform at least fifteen (15) days prior to the effective date. The "Effective Date" at the top of this policy indicates when it was last revised. Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy.
For all privacy-related inquiries, data subject requests, or concerns about our data practices, contact us at: privacy@neptusgroup.com. Neptus Group LLC, 2601 S Bayshore Drive, Suite 1200, Miami, FL 33133, United States.